PLG Kids

Data Deletion

Parents can request deletion of child profile data.

Use this page to understand deletion steps, verification needs, timelines, and records that may need to be retained for legal, payment, or security reasons.

What You Can Request

  • Deletion of child profile data.
  • Deletion of lesson progress and practice history.
  • Closure of a parent account where possible.
  • Correction of parent or child profile information.

How To Request

Email us from the parent account email address and include the parent name, child nickname or profile name, request type, and any relevant purchase or account details.

Email Deletion Request

Verification And Timeline

We may ask for information to verify that the requester is the parent or account owner. We aim to respond within a reasonable time and complete verified deletion requests as soon as practical.

Records We May Retain

Some records may be retained where required for legal, tax, payment, chargeback, fraud prevention, security, or dispute-resolution purposes.